Help Desk Tool

Horizon Helpdesk Tool

Usually, in the daily business of IT operations there will be the need to have remote assistance sometimes. Better to say, the IT administrators need a tool to support remotely their folks. Especially, if you think about distributed workforce. Ok, in the past, the companies used 3rd party tools like TeamViever or VNC for that. But what if you can have an integrated tool and capability for that? I will show you which capabilities VMware Horizon offer with his Help Desk Tool which is ...
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